An Accurate Guide for Hospitality Management Programs
Are you looking for some detailed information about hospitality management programs and career scope in it? If yes, then you have landed on the exact place. Hospitality management is much more than what we perceive. Let’s go, we discuss it in detail below.
Hospitality is in simple terms is the association between guest and host. It is a manner that considers how individuals treat others. Therefore, a famous French scholar describes hospitality as ‘the virtue of a great soul that cares for the whole universe through the ties of humanity.’ It has a direct impact on the sales of the organization.
Now, it's the time to let you know how hospitality works when it combines with management and becomes hospitality management.
What is Hospitality Management?
Hospitality management is the brief study about the hospitality industry. It includes every day activities of administrative, commercial, and operational. Straightforwardly, we can say that it is a kind of umbrella which covers several industries from food & beverages to event management etc.
Generally, people say, what is a big deal in meeting and greeting people? Though it is not rocket science, it is not very easy either. Especially, when you are managing their administrative and accommodation arrangements.
That is the reason earlier training is required, and a certified degree in hospitality called Hospitality management Programs will help you out in it.
What are Hospitality Management Programs?
The management programs in hospitality prepare leaders and managers in this sector. All the strategies related to front and back house operations, building guest relations, management of financial transactions, generate opportunities for business organizations, providing best hygiene services, offer fresh and nutrition food, everything comes under the hospitality management.
Where there is a guest and a host, there is a need of hospitality. Therefore hospitality industry has scope in various areas, such as: Hotels, Restaurants, Hospitals. Retail, Banks, Airlines, Cruise line, Railways etc.
The key objective of the Hospitality management is to provide best service to their guests within their required budget.
Courses Under Hospitality Management Programs
The hospitality industry is much more than what it seems like. Numerous courses are available in Hospitality management Programs, which opens many doors for the successful career of the students. Following are the courses that are covered under hospitality management and are available in most of the Hotel Management Institutes, and Culinary Institutes.
Front Office management: - Every organization has a face which represents it and plays a critical role, and front office desk or reception is that one department. In Front office management, students will learn how to meet & greet the guests, and the ways to handle their concerns and general queries. Whether it is an office, hospital, organization, hotel, and institute, the only major requirement is front office department.
We are very well aware that the success of hospitality is completely depends upon the experience of guests. The staff of front desk department directly interact with the guests, greet them, welcome them, and help them with their needs till the time of check-out. In short, the front office staff needs to keep in mind that the guest has a pleasurable time.
Eligibility Criteria: - In front office management, the availability of front office courses are as diploma and certificate. The minimum eligibility for this course is-
- Candidate must have done 10th 0r 12th from a recognized board or university.
Duration of the course: - The duration of this course is from 3 months to 1 year, based on the diploma or certificate course you opt for.
Required skills: -It is a specialized area that requires some basic skills to make a successful career in this department. Such as-
- A candidate’s personality should be pleasing and friendly.
- S/he has good communication skills.
- A candidate must have proper grooming skills.
- S/he should be calm and patient to handle guests and their concerns.
- A candidate should always be ready to help and solve guest queries.
The smooth running of all the operations is completely depends on the staff of the front office while providing the best services to guests.
Job Profile: - A student who completes this course of Front Office Management can be a part of one of the following departments of front office:
Food & Beverage Production: -It is precisely clear from the name, this department is responsible for the production of food. The whole process of food from chopping, cooking to converting it into a tempting dish, done by the staff Food & Beverage production.
Eligibility Criteria: -The candidate to be eligible for this course must have completed 10th or 12th with passing marks from a recognized university or board.
Duration of the course: The timing of the course varies from 6 months to 1 year, depending on the diploma or certificate course you choose to do.
Required skills: - Following are the key skills that the candidate should possess to be established successfully in this field:
- Candidate must know how to protect food from defilement.
- Must have skills to increase the self-existence of food.
- S/he knows how to convert a normal food into an alluring dish.
- Knows how to enhance the quality of food.
- Must know how to maintain the nutrition level of food.
- Must to the ability to ensure the availability of food items.
Housekeeping: - This course provides the detailed knowledge related to maintain the cleanliness and comfort in the organization. Both theoretical and practical knowledge is given under Housekeeping course. The student pursuing housekeeping job must also know gardening skills with other adequate knowledge.
Eligibility Criteria: -A candidate who has passed 10th or 12th from a recognized board or university.
Duration of the course: - The duration of this course is from 3 months to 1 year, based on the diploma or certificate course you opted for.
Required skills: -The below-given skills must be needed in the candidate to leave an impression and survive in this field;
- The candidate has good decision making ability.
- Always remain motivated.
- Must be disciplined.
- The candidate has good personality.
- Must be polite, confident, and has good communications skills.
- Always have customer-oriented approach.
- The candidate has ability to adjust in every kind of circumstances.
- Candidate must be willing to work long or in odd hours.
- S/he must have good planning ability.
- Willing to work in team.
- Must be creative, responsible, and good listener too.
- Must have multi-tasking skills.
Food & Beverage Services: -It is very clear from its name, this field requires dedicated candidates who prepare, present, and also serve the food and beverages to the guests. It is a part of the hospitality sector that is completely service-oriented. Whether it is large hotels, tourism businesses, and any independent business, every organization needs Food & Beverage Services.
Some other tasks like greeting the guests, taking their orders, settling bills, and the services after the guests leave, are also included under this field.
Eligibility Criteria: -The candidate to be eligible for this course must have completed 10th or 12th with passing marks from a recognized university or board.
Duration of the course: - The timing of the course varies from 4 months to 1 year, depending on the diploma or certificate course you choose to do.
Required skills: -Following are the key skills that the candidate should possess to be established successfully in this field:
- A candidate must be responsible.
- Must have pleasant personality.
- Must know creativity.
- S/he should be polite, disciplined, confident, and good listener.
- Ready to be available for long hours.
- Must have customer-oriented approach.
- A candidate should be flexible and adjust smartly in any circumstance.
- Must be dedicated, and committed towards the work.
Hospitality Management is growing in a rocketed speed because of the globalization, technology, cultural shifts, lifestyle changes, and increased income of the people. This is the reason that, this industry has a vast scope and generating plenty of job opportunities. Therefore, Hospitality Industry has become the best choice of today’s generation when it comes to job opportunities.
So now when you are very much educated about the Hospitality Management Programs, it will be easy to choose the best course for you in whatever field you want to start you career.
The above all the courses are provided by one of the leading Hotel Management Institute, National Finishing And Cookery Institute. NFCI is a certified Institution where cooking and culinary courses are provided. Here all these courses are nationally and internationally certified (depends upon the choice of your course). The placement ratio of NFCI is very high because of the tie-ups with reputed brands, and goodwill this institution has maintained everywhere.
Let’s go on a question ride to check how much you understand about hospitality
