Planning to start a food business and confused about Zomato vs Swiggy? You’re not alone. Thousands of entrepreneurs launching an online food business or even a food business from home face this exact dilemma. Both platforms dominate India’s food delivery space, but choosing the right one can make or break your growth.

Let’s break down Swiggy vs Zomato to help you decide which is truly best for your food business.

Zomato vs Swiggy: Market Share & Reach (2025 Update)

As of 2025, Zomato holds a slight edge in market share (~52–55%) thanks to its aggressive expansion into Tier 2/3 cities and strong dine-in integration. Swiggy, however, dominates in metro cities with superior logistics and delivery speed.

Key Insight: Zomato = Broader reach vs. Swiggy = Faster delivery in high-density areas

Choose Zomato If You Want…

1. Maximum Visibility for Your Food Business

• Zomato’s massive user base (80M+ monthly active users) ensures your restaurant appears in more searches.
• Strong SEO on Google — searching “best biryani near me” often pulls Zomato listings first.
• Ideal for food business from home owners in smaller cities where discovery matters more than speed.

2. Attract Dine-In + Delivery Customers

• Zomato’s dining-out section drives foot traffic — perfect if you have a physical outlet.
• High-quality photos, menu uploads, and food hygiene ratings build trust fast.

3. Build a Strong Online Food Business Presence

• Zomato’s review system is more robust — positive ratings = higher ranking in search results.
• Better for long-term brand building in the online food business space.

Choose Swiggy If You Want…

1. 

   Lightning-Fast Delivery (Customer Retention = King)

• Swiggy’s average delivery time: 28–32 minutes in metros vs Zomato’s 35–40 minutes.
• Crucial for hot food items like pizza, biryani, or momos — cold food = bad reviews.

2. Dominate Metro Cities

• Swiggy’s delivery fleet is denser in Mumbai, Delhi, Bangalore, and Hyderabad.
• Perfect for cloud kitchens or food business from home in high-demand zones.

3. Higher Average Order Value (AOV)

• Swiggy users spend 12–15% more per order (data from 2024 reports).
• Loyalty programs like Swiggy One encourage repeat orders.

Zomato vs Swiggy: Commission & Costs Compared

Factor	Zomato	Swiggy
Commission	20–28%	22–30%
Onboarding Fee	₹0–₹2,000	₹0–₹5,000
Payment Cycle	7–15 days	3–7 days
Promo Support	High (Zomato Gold)	Moderate (Swiggy One)

Pro Tip: Negotiate commissions after 100+ orders — both platforms are flexible.

Food Hygiene & Ratings: Who Wins?

Both platforms prioritize food hygiene, but:

• Zomato displays FSSAI license + hygiene rating prominently.
• Swiggy uses “Swiggy Seal” for top-rated hygienic kitchens.
• Winner? Tie. Maintain 4.2+ rating on both to stay visible.

How to Decide: Zomato vs Swiggy for Your Food Business

Step 1: Analyze Your Location

• Tier 2/3 Cities or Suburbs? → Zomato
• Metro City (Mumbai, Delhi, etc.)? → Swiggy

Step 2: Define Your Business Model

• Dine-in + Delivery? → Zomato
• Delivery-Only (Cloud Kitchen)? → Swiggy

Step 3: Check Competitor Presence

• Search your cuisine + area on both apps.
• Low competition on one platform? Start there.

Step 4: Test Both (Smart Move)

• 80% of successful food businesses list on both Zomato and Swiggy.
• Use Zomato for discovery, Swiggy for speed.

Final Verdict: Zomato vs Swiggy in 2025

Your Goal	Best Platform
Maximum reach & dine-in traffic	Zomato
Fast delivery in metros	Swiggy
Starting a food business from home	Start with Zomato
Cloud kitchen in Tier 1 city	Swiggy

The Truth: There’s no “best” — only best for YOU.

Action Plan:

1. List on Zomato first (wider net).
2. Add Swiggy after 100 orders.
3. Track performance weekly (use their dashboards).
4. Double down on the winner.

Ready to launch your food business?

Start with Zomato for visibility and add Swiggy for speed. Many top restaurants earn ₹3–5 lakh/month by mastering both. You can take a professional course at NFCI – The National Finishing and Culinary Institute to understand and acquire the right knowledge to kickstart your business.

NFCI has 35 years of experience in the hospitality industry and has built careers for thousands of students through skill-based education. We teach you what you truly need to know before launching your venture.

Learn at NFCI:
• Basic Kitchen and Cooking Techniques
• Budgeting
• Cost Planning
• Communication Skills
• Maintaining Hygiene Standards
• Government-Approved Certifications

You can take a Free Career Counselling Session at NFCI or Just call us at +91-9888011222!